Frequently Asked Questions
Everything you need to know about your Quasi shopping experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I initiate a return or exchange?
You can return unworn items with original tags within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.
How can I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Quasi, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.